• A Business Analyst's Mindset
• BA Roles & Responsibilities
• Business Analysis Framework & Foundations
• A Path to Get to Any Solution
• Defining Success- Intentions, Values, Focus, Context
• Stakeholder Analysis
• Overview of Five Business Aspects to be Analyzed
• Analysis in an Agile World: Form still follows Function
• Using Structured Lists to Capture requirements for Everdyay Projects  
• Using Diagramming and text for Modeling Current States   
• Determining when Lists or Models should be Used to Obtain Business Requirements
• Introduction to Business Process Modeling using Data Flow Diagrams- Documenting the Current State
• Facilitating Current State Business Process Modeling Sessions using Data Flow Diagramming
• Methods to Elicit Business Improvement Ideas
• Diagramming Future State Business Processes
• Considerations for the Other 4 Business Aspects: Data, Events, Locations, and Socio-Political
• Effective Communications & Other Soft Skills for Analysts  

" The object of all work is production or accomplishment and to either of these ends, there must be forethought, system, planning, and intelligence, and honest purpose, as well as perspiration." -Thomas Alva Edison, Inventor, Businessman

Business Analysts need the mindset and practices to ensure business operations are aligned with strategic goals and that technology is aligned with the business.

Course Development & Delivery
We would meet with you to tailor a course that addresses the competencies needed for your IT professionals and to the level of depth desired. Courses can be conducted from a presentation level to a very exercise-intensive practitioner workshop. The course is primarily delivered virtually, but some onsite options are available. It can be standalone or part of a comprehensive IT Leadership Development Program.  

Course Licensing:  Selective courses are available for licensing with Train-the-Trainer services.